FQA

We offer private car transfers, airport pickups, intercity transfers, and corporate travel services, ensuring safe and reliable transportation.

You can easily book online through our website, or by calling our customer service line. We also accept bookings via email.

We recommend booking your transfer at least 24 hours in advance to ensure availability, especially during peak times. However, we also offer last-minute bookings depending on availability.

Your booking is final and confirmed when you receive your booking confirmation. This will be an email with your booking details and all the necessary information you may need before the transfer.

We provide car transfer services within the Island of Crete, including airport transfers, hotel pickups, and intercity trips.

We have a variety of vehicles available, including sedans, luxury cars, SUVs, and minivans, to cater to different needs and group sizes. Buses and 4×4 cars are available after contacting us and on request.

All of our drivers are fully licensed, insured, and undergo rigorous background checks and training. We prioritize both customer and driver safety at all times.

Yes, if you’ve had a good experience with a particular driver, you can request them during your next booking, subject to their availability.

We track all incoming flights, so if your flight is delayed, our driver will adjust the pickup time accordingly. No extra charges will be applied for delays.

Our driver will be waiting at the arrivals terminal with a sign displaying your name. You’ll also receive their contact information ahead of time for direct communication.

You should stay outside of the arrival hall / boat exit / hotel lobby. Then call our office (+30 6932723252) in order to help you find our driver.

Tips are at your discretion. It’s entirely up to you.

Yes, we offer child and booster seats upon request. Please inform us at the time of booking so we can ensure they are available for your trip.

There are no extra fees for standard luggage. However, if you have oversized items or excess baggage, please inform us in advance so we can allocate a suitable vehicle.

Yes, you can cancel or modify your booking up to 48 hours before your scheduled transfer without any fees. Please, contact us to cancel or change your booking

We accept all major credit and debit cards, as well as online payment options. You can also pay in cash directly to the driver if preferred

Yes, we provide tailored services for corporate clients and group bookings, offering special rates and a dedicated account manager for regular users.

You can include additional stops during your booking. If you need an unexpected stop during your trip, just inform the driver. Extra charges may apply based on the distance or waiting time.

Please, contact us to get a quote. We will respond to you within a few hours.

Yes, we provide long-distance transfers between cities, with fixed rates available for common routes. Contact us for details about long-distance journeys.

We do not provide a free waiting period for airport pickups after landing. After that, additional waiting charges may apply.

Yes, pets are allowed in our vehicles as long as they are in proper carriers. Please inform us in advance if you are traveling with a pet to ensure a smooth experience.

Prices vary depending on the type of vehicle, distance, and any additional services. You can get an instant quote by entering your trip details on our website or contacting our team.

Yes, we offer discounts for frequent travelers, corporate clients, and large group bookings.